Privacy Policy

Last Updated: May 17, 2026

CLAJAMA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, and password when you create an account.
  • Business Information: Business name, description, address, phone number, hours of operation, services, and photos you upload or import.
  • Payment Information: If you subscribe to paid services, payment data is processed by our third-party payment processors (Square). We do not store full credit card numbers.
  • Communications: Information you provide when contacting our support team.

1.2 Information from Connected Services

When you connect third-party accounts, we import the following data with your explicit authorization:

  • Google Business Profile: Business name, address, phone, hours, reviews, photos, services, and posts.
  • Facebook Page: Page name, description, posts, photos, videos, events, reviews/ratings, and business hours.

We only read this data. We never post, update, or make changes to your connected accounts.

1.3 Automatically Collected Information

  • Usage Data: Pages visited, features used, time spent on the platform.
  • Device Data: Browser type, operating system, IP address, and device type.
  • Cookies: We use essential cookies for authentication and optional analytics cookies to improve our service.

2. How We Use Your Information

  • To generate and host your website
  • To import and display data from connected accounts (GMB, Facebook)
  • To improve and personalize our services
  • To communicate with you about updates, support, and feature announcements
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share data in these limited circumstances:

  • Service Providers: With trusted third parties who help us operate (hosting, analytics, payment processing) under strict confidentiality agreements.
  • Legal Requirements: When required by law, court order, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly authorize sharing.

4. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we delete or anonymize your data within 30 days, except where retention is required by law.

5. Data Security

We implement industry-standard security measures including encryption at rest and in transit, secure OAuth token storage, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Third-Party Services

Our service integrates with:

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data
  • Export your data in a portable format
  • Withdraw consent for data processing
  • Opt out of analytics cookies
  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us at privacy@clajama.com.

8. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified via email or a prominent notice on our platform.

10. Contact

For privacy-related inquiries:
Email: privacy@clajama.com